Please put this in all your AirBnB Listings in "Other things to note" and the Link will work since it is an AirBnB link! :
Guest Reliability Standards:
Community policy
Guest Reliability Standards
In addition to behaving in accordance with our Community Standards and Health and Safety Requirements, which apply to all community members, guests who stay in listings on Airbnb must meet the following guest standards:
Respect surrounding communities
Respect listings
Respect hosts’ rules
Our goal is to ensure that these standards are clear, and that our enforcement is proportionate to the severity and persistence of the violation.
Airbnb’s guest standards for stays
Respect the listing
Regardless of a host’s house rules, we expect that all guests abide by the following standards at all of their Airbnb reservations:
Check-in time: Guests should respect their host’s check-in window. Any check-in before or after the designated window should be approved by the host.
Guest authorization: Guests should respect the approved number of guests—both for overnight stays and for other visits to the listings -- and should inquire with their host if they're unsure about the rules for visitors.
Pet authorization: Except for assistance animals, guests should not bring any pets inside a listing that was designated as “no pets” in the house rules, bring more pets than are authorized into a space, or fail to disclose any pets brought along to the host.
No smoking: Guests should not smoke inside a listing unless they are otherwise authorized to by the host. This includes the use of tobacco, cannabis, e-cigarettes, etc.
Security device interference: Guests should not tamper with or remove an approved and appropriately disclosed security or monitoring device from the listing property.
Cleanliness: Guests should not leave the listing in a state that requires excessive or deep cleaning (ex: with soiled carpet, moldy dishes, excessive trash, etc.). Cleaning fees are only meant to cover the cost of standard cleaning between reservations (ex: laundry, vacuuming, etc.).
Checkout time: Guests should complete checkout by the designated checkout time indicated on the Airbnb reservation, and should not leave belongings at the listing past the designated checkout time for storage or later pickup without authorization from the host.
Key return: Guests should return any keys to the Airbnb listing by the official checkout time.
Respect the surrounding community
Guests represent the Airbnb community in all of their interactions both within listings and in those listings’ neighborhoods. Guests should be mindful of the standards that, when violated, have a substantial impact on a hosts’ experience on Airbnb, their surrounding communities and hosts’ abilities to maintain positive reputations with their neighbors:
Noise: Guests should respect all designated quiet hours, and keep disruptive noise to a minimum (ex: loud music, shouting, constant stomping, slamming doors, etc.).
Parking designations: Guests should be mindful of designated parking locations and hours, and the number of cars that a host allows at their listing.
Litter: Guests should put their trash and debris in designated trash receptacles and be mindful of excessive amounts of trash that exceed the neighborhood norm.
Respect your host’s rules
Each listing is unique. Often, guests are staying in someone’s home, and they should respect each place to stay accordingly. Hosts may have house rules that serve specific purposes such as recycling instructions, removing shoes inside, designated pool hours, etc.
House rules: We expect guests to respect the house rules that comply with Airbnb’s Terms of Service and company policies and inquire with the host if they have questions before booking a reservation.
Reporting a violation
Airbnb accepts reports directly from hosts that contact us, as well as from neighbors.
If you are a host who is dealing with a suspected or actual violation of these guest standards, we ask that you:
Communicate with your guest—this is often the quickest path to resolution.
Document the issue through Airbnb message thread correspondence, an emailed complaint from a neighbor, photos, etc.
Report any issues directly by contacting us or request payment for any damages through the Resolution Center.
Leave an honest review with feedback so that the guest can improve for future hosts.
Holding guests to these standards
Airbnb encourages hosts to promptly report violations of these standards. A reported violation of any of these standards is considered alongside past violations, which informs the enforcement decisions made by Airbnb. Reports are reviewed on both the severity and frequency of violations.
If it’s determined that a guest has violated these standards, we’ll provide information about the policy and warnings. Guests who frequently or severely violate these standards may be suspended or removed.
Tips for hosts We encourage hosts to clearly outline expectations for guests in their listing descriptions, through Airbnb message threads. It’s particularly important to specify rules around parking, pets, and smoking so we know what should be considered unauthorized under the policy. In setting house rules, hosts should be mindful of neighbors and think of rules that will minimize disturbance to them. Limiting the number of guests, establishing quiet hours, and designating parking spots are all ways to help prevent nuisance reports from neighbors. Airbnb will only assist in enforcing house rules that comply with Airbnb’s Terms of Service and company policies.
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Being a considerate guest
Before you book
Introduce yourself. Share your bio in your profile and verify your identity. Hosts like to know who you are and might be more likely to accept your request.
Make sure it’s a match. Examine the photos, reviews, and house rules to ensure the space and hosting style suit your needs.
Say hello. Feel free to contact the Host with any questions.
Still curious? Learn more about what's expected of guests.
Before your trip
Talk to your Host. Communicate your expectations and special needs clearly.
Give them a heads up. Let them know if you’re likely to be late for check-in.
On your trip
Keep your word. Honor your commitments—including arrival time—and house rules.
Be polite. Enjoy the place as if you were staying with friends, and be respectful of the neighbors.
Live local. Explore the neighborhood and support local businesses—ask your Host about their favorite spots
Be cool. Get your Host’s permission before inviting guests over.
Reach out. When in doubt, message your Host with questions and concerns.
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What’s expected of guests
We expect our guests to uphold certain standards and be considerate and respectful of their Hosts, Hosts’ neighbors, and any other community members they may meet.
What we don’t allow
Disrespecting surrounding communities: During their stay or experience, guests must respect the surrounding community and its rules. This includes but is not limited to: designated quiet hours, parking locations and hours, number of cars allowed, and proper disposal of trash and debris in designated areas.
Disrespecting the reservation agreement: Guests must abide by the standards set by Hosts for each reservation as long as the standards are not inconsistent with Airbnb policies. This includes but is not limited to: check-in and check-out times, number of guests, permissibility of pets or smoking, and other Host rules agreed upon at the time of booking.
Disrespecting the space: Guests may not leave the place where they stayed or its grounds in a state that requires excessive or deep cleaning or repairs beyond normal wear and tear. Cleaning fees are only meant to cover the cost of standard cleaning between reservations. Guests should also return any keys as agreed upon by both parties.
Tampering with security devices: Guests may not disconnect or otherwise obscure any permissible and properly-disclosed security devices.
Access of personal property other than your own: Any areas clearly designated as off-limits, locked, or containing personal or confidential information are off limits to guests.
Learn more about our Party and Events Policy and Guest Reliability Standards.
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Party and Events Policy
Note: As of August 20, 2020, Airbnb announced a global ban on all parties and events at Airbnb listings, including a cap on occupancy at 16, consistent with our community policies. This party ban applies to all future bookings on Airbnb, and it will remain in effect indefinitely, until further notice.
Our Community Standards prohibit members of the Airbnb Community from creating a nuisance that disturbs the surrounding neighborhood. Hosts and guests can meet this standard by making sure they clearly align on expectations for gatherings at listings. While we believe most guests are respectful, we’ve created our Parties and Events policy to provide clear guidance on what is expected from everyone. Until further notice, the policy prohibits:
Gatherings of more than 16 people
All disruptive parties and events
Guests who are reported for throwing a disruptive party or violating our rules on gatherings of more than 16 people are subject to suspension or removal from Airbnb’s platform. In some cases, guest reviews left after such parties may be removed. We may also remove listings if we determine that a Host has authorized a party that violates this policy. If we receive reports that a listing is disrupting the surrounding community, we may request that the Host update their rules or suspend the listing.
In addition to strengthening our rules around parties, we’re also working on risk-detection technologies that help stop disruptive parties before they even start.
Large gatherings Until further notice, gatherings of more than 16 people—including both overnight guests and visitors—are not allowed, regardless of Host authorization.
Parties and events Until further notice, all disruptive parties and events are prohibited, regardless of size. Guests who hold these types of events may have their account removed, and Hosts who violate this rule and allow guests to throw parties may be subject to account consequences up to and including the removal of their listing.
Reporting a disruption When a property that’s listed on Airbnb is causing a disturbance—whether that’s excessive noise, a disruptive party, a gathering of more than 16 people, or unsafe behavior—members of the local community can report it at Neighborhood Support, which provides a link to local emergency services. They’ll also have access to the Neighborhood Support team phone number, where they can report a party that’s still in progress. Once an issue is reported, Airbnb will send a confirmation email explaining what happens next.
Unauthorized party intervention
Reducing the number of unauthorized house parties on Airbnb has long been a priority. We're taking actions to support safe and responsible travel. As part of our global party ban, we may block certain reservations that we determine to be higher risk for unauthorized parties.
Listing content guidelines In line with this policy, Hosts should not attract disruptive parties and events in their home by advertising their space as party- or event-friendly. Similarly, Hosts should not advertise their space for gatherings larger than 16 people. Listings that violate these rules through the listing title, description, house rules, photos, etc., may be suspended until the violating content is removed. Where we've received complaints for a property violating this rule, we may also suspend the listing for up to 30 days and ask the Host to update their listing to include an explicit rule stating that parties and events are not allowed. In rare cases where it appears that the listing is intended only for the purposes of hosting parties or events (for example, party or event venues), or where a property has created a severe nuisance within a neighborhood, the listing may be permanently removed from Airbnb.
Rules that apply to different property types Traditional hospitality settings We trust Hosts of traditional hospitality venues (such as boutique hotels) to determine their own rules for events. Traditional hospitality Hosts can allow appropriate events at their own discretion. In cases where we receive complaints about these listings and events or where the types of events are inappropriate, we will follow up with the venues as necessary.
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Reservation screening—potential party risk
Our Party and Events Policy is clear that disruptive parties and events are not welcome on Airbnb. While we know that the overwhelming majority of guests on Airbnb are respectful neighbors and travelers, it’s integral to our commitment to our Host community - and to the neighborhoods they call home - that we promote responsible travel and try to deter unwanted behavior.
To that end, we have measures in place to help identify and prevent reservations that are potentially higher risk for parties and incidents. When Airbnb guests on Airbnb attempt to make a booking, our reservation screening system uses signals to determine whether the reservation may carry a higher risk for these types of incidents.
Where we sometimes use these automated processes to assess the reservation request, we look at indications that suggest the booking may present a higher party or property damage risk. This assessment is based on a wide range of factors, and information from various sources, such as from the guest, the Host, and third parties. These factors may include elements relating to the timing of the reservation, prior reservations, the guest’s Airbnb history, listing characteristics (ex: private room vs. entire home), and whether a review of recent message thread topics indicates a potential risk. This automated assessment results in one of the following outcomes:
The reservation request can go ahead.
The reservation is automatically rejected and the guest is redirected to an alternative listing or accommodation type (such as a private room or a hotel).
In some cases, the reservation is reviewed by a human agent, using certain tools and processes and with additional assistance from a third-party risk specialist. This review will consider certain factors about the requested reservation and prior reservations, such as recent reservation requests and the guest’s communications with Hosts of other listings. Following this review, the reservation will either be allowed to proceed or will be cancelled. In certain circumstances, the Airbnb account may also be removed from the platform (applicable to users in the US, Canada, the UK, Mexico, Australia and Portugal).
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SAFETY & SECURITY: https://www.airbnb.com/trust/standards
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